Your privacy matters.
This page explains how Web Design Direct collects, uses and protects information when you visit the website, submit an enquiry or get in touch about a project.
I keep the process simple and transparent, so you know what information may be collected, why it is used and how you can contact me if you have a privacy question.
What this policy covers
The policy covers the main ways information may be collected and used when someone interacts with Web Design Direct online.
Enquiries
Name, email, phone number and project details may be collected when you submit a form or contact me.
Website use
Basic technical details may be used to help keep the website secure, working properly and protected from spam.
Cookies
Cookies may be used for convenience, logins, display preferences and website functionality where relevant.
Your rights
You can contact me to request access, correction or deletion of your personal information where applicable.
Information I may collect
When you submit an online enquiry, leave a comment or contact me through the website, I may collect personal information such as your name, email address, phone number, business details and project information.
Your IP address and browser user agent string may also be recorded to help with spam detection and website security.
Media uploads
If you upload images to the website, please avoid uploading images with embedded location data, such as EXIF GPS information.
Visitors may be able to download and extract location data from images that are publicly available on a website.
Cookies
Cookies may be used to save details for convenience, such as your name, email address or website when submitting an enquiry or leaving a comment.
Where login access is available, cookies may also be used to save login information and screen display preferences. If content is edited or published, an additional cookie may record the post ID of the edited article.
How information is used
- Providing services: To respond to enquiries, process requests and deliver web design services.
- Improving the website: To understand how visitors use the website and improve the user experience.
- Communicating with you: To send service-related replies, updates or relevant project communication.
- Security: To help detect spam, protect the website and keep the site secure.
Embedded content from other websites
This website may include embedded content such as videos, images or articles from other websites. Embedded content behaves in the same way as if you visited the other website directly.
Those third-party websites may collect data, use cookies, embed additional tracking and monitor your interaction with their content.
Sharing information
I do not sell or rent your personal information to third parties.
Information may be shared with trusted service providers who assist in operating the website or providing services, provided they agree to keep the information confidential. Information may also be disclosed if required by law or in response to valid legal requests.
How long information is kept
If you submit an online enquiry or leave a comment, the information and related metadata may be retained indefinitely so I can manage enquiries, communication and website interactions.
Online enquiries may also be stored on email servers and within the website database.
Spam detection and email delivery
Online enquiry submissions may be checked through an automated spam detection service.
Enquiries may also be sent through an email service to a Web Design Direct email address so I can receive and respond to your message efficiently.
Policy updates
I may update this Privacy Policy when necessary. Any changes will be posted on this page, and I encourage you to review the policy periodically.
Your privacy rights
You can contact Web Design Direct if you would like to ask about the personal information held about you.
Access your information
You can request a copy of the personal data I hold about you, including information you have provided.
Correct your information
You can ask me to correct personal information that is inaccurate, incomplete or out of date.
Request deletion
You can request deletion of personal data, except where information needs to be kept for legal, administrative or security reasons.
Have a question about your privacy?
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact Web Design Direct.